Appraisal and performance management

Aim

To review and develop effective appraisal systems within organisations

Objectives

• To place performance management and appraisal in an organisational and individual context
• To examine key elements in successful systems
• To provide participants with confidence and skills to develop performance management systems within their own organisations 

• Defining objectives
• Appraisal in context
• Key business objectives
• Standards versus targets
• SMART targets
• The 3 stages of performance review
• Questioning and listening skills
• Feedback skills
• What do I do if......
• Organisational checklist
• Key principles - summary