Assertiveness

Objectives

By the end of the workshop participants will be able to

• Understand and identify the different behaviours people display
• Use a positive, self confident approach to difficult situations and people
• Use self confident language and body language
• Recognise the link between assertiveness, self esteem and confidence
• Understand the impact of ego states in our interactions with others
• Use a framework to become more assertive

• Welcomes and introductions
• What behaviours do we exhibit?
• What are the behavioural differences?
• Life positions explained
• Self limiting beliefs
• Body language and voice tone
• How do our ego states impact ourselves and others?
• A framework for being assertive
• Staying in control