Consultancy skills

Aim

Consulting is about enabling your customers to be more effective

Objectives

 This workshop should help you to build skills in the following consultancy capabilities:-

• Helping clients to become clearer about the essence of a problem
• Managing the design and delivery of an appropriate solution that addresses the core issues
• Building trust and respect

• Basic four stage consulting model
• Internal versus External
• Current skills inventory
• Personal objectives from programme
• Meetings checklist
• Skills practice - first two stages
• Consulting skills and Problem Solving - an extended model
• Cause and effect
• Continuous improvement checklist
• Evaluating your assignments